Industry / Company

P/E Owned
Oral Care Devices

From Flat To Fabulous - Concept Breakthrough Leads To Big Smiles.

Oral Care Device: Innovation Concepts Drive Top 20% Test Scores, Super Premium Pricing, and In-Market Success

CHALLENGE

  • Dominant market share in a “sleepy” category
  • R&D created two breakthrough products; however, it was difficult to explain benefits to professionals and customers
  • Client turned to LPA after internal concepts fell flat, seeking breakthrough ideas that were both clear in explaining a novel and complex product and exciting and appealing

SOLUTION

  • Working with CEO and Board Member, LPA developed new concepts based on in-depth consumer, competitive, and company understanding
  • Uncovered new deep human insight as cornerstone for success and gained consumer input on specific articulations of benefits

RESULTS

  • All concepts fell in top quintile for Liking, Value, Uniqueness, and Need Fulfillment, and in 1st or 2nd quintile for Purchase Intent
  • Volume potential for top concepts exceeded financial goals
  • Company acquired by >$4 billion public company
  • LPA’s concepts played prominent role in ongoing marketing, commanding significant price premium, and generating positive customer ratings and reviews
  • High-scoring concepts drove communications, package, and retail plan development

Client Feedback

“I meet a lot of marketing firms who waste my time. With LPA, there was zero waste in the process.”
“I liked working with A-Players and having A-Players do the work.”

— CEO