Industry / Company
Leading manufacturer of garage door technology including openers
Challenge
- Late to game with a technology that significantly improved lighting in garage
- Superior performing product, but prior efforts to differentiate / establish superiority with both retailers (e.g., Home Depot, Lowes, Amazon) and buyers unsuccessful
- Desired premium pricing which wasn’t viewed as justified because the superiority was not effectively communicated
- There was no opportunity to change the product or packaging – client required a breakthrough in communication to convey a strong value proposition even at a premium price
Solution
- LPA led client and Agency partners through an insight discovery and brainstorming process designed to generate ideas to “reframe value” in marketing and sales communications
- A truly breakthrough idea emerged – including a renaming of the product and establishment of clear differentiation vs. all the available competitive products (at lower prices)
Results
- The new product name, benefit, and reason-to-believe scored in top quintile (extremely effective at communicating value) in quantitative testing
- Client moved aggressively and successfully to market with the launch and was able to sustain premium pricing
Note: LPA has done similar value reframing work across over a dozen categories and we have a very consistent track record of improving value perceptions and driving sales growth without lowering pricing or improving products.